ADM-201 · Question #389
Cloud Kicks generates leads for its different product categories (shoes, apparel, and accessories) through many different sources. While some lead sources are used for all three categories, other…
The correct answer is B. Create a dependency between the Product Category field and Lead Source field. To dynamically display only relevant lead sources based on the chosen product category, the administrator should create a picklist field dependency between the two fields.
Question
Cloud Kicks generates leads for its different product categories (shoes, apparel, and accessories) through many different sources. While some lead sources are used for all three categories, other lead sources are specific to a single category. The VP of marketing requests that only the proper lead sources be displayed based on the product category chosen. How should the administrator configure Salesforce to meet this requirement?
Options
- ACreate a page layout for each category and filter the Lead Source field based on category.
- BCreate a dependency between the Product Category field and Lead Source field.
- CCreate business processes and record types for each of the three product categories.
- DCreate a single business process, then create record types for each product category.
How the community answered
(31 responses)- A3% (1)
- B65% (20)
- C10% (3)
- D23% (7)
Why each option
To dynamically display only relevant lead sources based on the chosen product category, the administrator should create a picklist field dependency between the two fields.
Page layouts control field visibility and order but cannot dynamically filter picklist values based on another field's selection within the same record.
Field dependencies allow administrators to control the available values in a dependent picklist field based on the value selected in a controlling picklist field. By making Product Category the controlling field and Lead Source the dependent field, only appropriate lead sources will display for the chosen category.
Concept tested: Picklist Field Dependencies
Source: https://help.salesforce.com/s/articleView?id=sf.fields_defining_field_dependencies.htm&type=5
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