Ursa Major Solar's administrator created a new account record type, but when marketing users are creating new account records, they are enabled to choose the new record type. What are two potential…

If a record type is deactivated, it will not be available for selection by any user, regardless of profile settings. An administrator must ensure the record type's 'Active' checkbox is selected.

The 'default setting' for a record type determines which record type is automatically selected for a user when creating a new record; if it's disabled, it means there's no default, but the record type should still be available for manual selection if active and enabled on the profile.

For users to be able to select and use a record type, it must be explicitly enabled for their assigned profile. If the new record type is disabled on the marketing user profile, they will not see it when creating new records.

A record type being dissociated from a page layout would mean that when the record type is selected, the wrong or no page layout is displayed, but it would not prevent the user from *choosing* the record type in the first place.