What are two examples of leveraging data to identify a customer barrier? (Choose two)

Question

Options

• Anoting change in customer executive team
• Bconsulting the health index
• Cproviding training recommendations
• Dreviewing installed base details
• Eevaluating feedback from the customer operations team

• A
  4% (1)
• B
  83% (20)
• C
  4% (1)
• D
  8% (2)

Explanation

Two examples of leveraging data to identify a customer barrier are evaluating feedback from the customer operations team and consulting the health index. Feedback from the operations team can provide insights into operational challenges, while the health index can indicate areas where the customer may be struggling with the solution

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