820-605 · Question #43
Which statement describes the difference between customer success and customer sales?
The correct answer is A. Customer sales is about selling solutions to meet business needs. Customer success is about. The difference between customer success and customer sales is accurately described in A. Customer sales focuses on selling solutions to meet business needs, while customer success is about ensuring that customers utilize those solutions to get the value they intended. This…
Question
Which statement describes the difference between customer success and customer sales?
Options
- ACustomer sales is about selling solutions to meet business needs. Customer success is about
- BCustomer sales is about getting customers to utilize their solutions to get the value they intended.
- CCustomer sales is about getting customers to utilize their solutions to get the value they intended.
- DCustomer sales is about selling solutions to meet business needs. Customer success is about
How the community answered
(40 responses)- A88% (35)
- B8% (3)
- C3% (1)
- D3% (1)
Explanation
The difference between customer success and customer sales is accurately described in A. Customer sales focuses on selling solutions to meet business needs, while customer success is about ensuring that customers utilize those solutions to get the value they intended. This highlights the proactive role of customer success in driving value realization for the customer
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