Cisco
820-605 · Question #4
820-605 Question #4: Real Exam Question with Answer & Explanation
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Question
Throughout the customer lifecycle, opportunities can occur that lead to customers becoming advocates for the Customer Success Manager's company. Which two opportunities can lead to advocacy? (Choose two.)
Options
- Amoments of success when the customer acknowledges progress
- Bsuccessful contract renewal
- Cgreen health scores over intermittent time periods
- Dcontinuing results based on unexpected value
- Eresults that are not measurable
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