Cisco
820-605 · Question #179
Which two components of Key Performance Indicators contribute to customer value achievement? (Choose two.)
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Driving Value and Outcomes
Question
Which two components of Key Performance Indicators contribute to customer value achievement? (Choose two.)
Options
- Aquality of service performance data
- Bincreased hours of operation
- Cspeed to resolution of service requests
- Dcustomer sentiment
- Eupgrading to the latest version of the software
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Topics
#KPIs#value achievement#quality of service#service resolution