Cisco
820-605 · Question #179
820-605 Question #179: Real Exam Question with Answer & Explanation
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Question
Which two components of Key Performance Indicators contribute to customer value achievement? (Choose two.)
Options
- Aquality of service performance data
- Bincreased hours of operation
- Cspeed to resolution of service requests
- Dcustomer sentiment
- Eupgrading to the latest version of the software
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