What is a financial implication of churn?

The correct answer is B. decrease in subscription. A decrease in subscription is a direct financial implication of churn, as it represents a loss of recurring revenue from customers who discontinue their service.

Driving Value and Outcomes

Question

Options

Aincrease in service level
Bdecrease in subscription
Cexpansion of contract
Ddecrease in discounts

How the community answered

(45 responses)

A
4% (2)
B
91% (41)
C
2% (1)
D
2% (1)

Explanation

A decrease in subscription is a direct financial implication of churn, as it represents a loss of recurring revenue from customers who discontinue their service.

Topics

#customer churn#financial implications#subscription revenue

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