Cisco
820-605 · Question #131
820-605 Question #131: Real Exam Question with Answer & Explanation
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Question
Which two Customer Success approaches should a Customer Success Manager provide for their customers that face stalled implementation? (Choose two.)
Options
- ASell additional training to the customer.
- BIntroduce new features that have been recently enabled within the product.
- CReview priorities from the Success Plan with customer leadership.
- DOffer upfront discounts and secure the business for as many years as possible.
- EDetermine if there has been a change in resourcing or stakeholders.
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