820-427 Exam Questions

Which IT roles should be interested in requirements for solution adoption?

Which is a critical first step when thinking about how to communicate technical content to a senior business manager?

Which is a recommended approach for gaining trust from stakeholders that you understand their needs?

Business departments have each selected one person to represent their needs for an improved reporting system. Which is a recommended way to capture, confirm, and prioritize the req...

Which three dimensions can you use to categorize a business capability? (Choose three.)

Which two are efficient ways to capture details about your organization's current technology capabilities? (Choose two.)

A regional bank wants to improve the customer satisfaction score for its online banking user base by 25%. Which two system capabilities best support this business outcome? (Choose...

A business lead in a Fortune 100 customer service organization wants to optimize the efficiency of his service incident team, while having the ability to rapidly respond to changin...

Address translation is another component of Layer 3 design. Which two types of address translation allow an IP Address to be duplicated? (Choose two.)

QoS refers to the ability of a network to provide improved service, over various underlying technologies, to select network traffic. Which two traits are inherent to QoS? (Choose t...

Which two key purchase decision factors are most important to a target customer considering the Cisco Unified Communications 300 Series? (Choose two.)