Cisco
820-427 · Question #59
820-427 Question #59: Real Exam Question with Answer & Explanation
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Question
You are starting the Design phase for a new customer management center. What do you need to understand about users and their interests?
Options
- AObstacle to migrating data to a new architecture
- BGovernment rules for changing tax rates
- CThe top reasons why customer reps like their jobs
- DThe network capacity given service call volumes
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