Which two are characteristics of using effective questions to gather information? (Choose two.)

Question

Options

• AThey do not bias or influence the respondent to agree with the interviewer's opinion.
• BThey should be structured for a simple "yes" or "no" response.
• CThey provide a scenario, so that the respondent can make assumptions in providing her
• DEach question is independent of other questions that may be asked during an interview.
• EThey may be tailored to the audience, or could be a standard set of questions for a group of

• A
  89% (16)
• C
  6% (1)
• D
  6% (1)

Explanation

Effective questions must be unbiased (A) so that respondents provide honest, uninfluenced answers - leading questions corrupt the integrity of the information gathered. They should also be flexible and audience-appropriate (E), meaning a skilled interviewer can tailor questions to specific individuals or use a standardized set when consistency across a group is needed.

B is wrong because "yes/no" (closed) questions are generally poor for gathering rich information; open-ended questions elicit more detailed, useful responses. C is wrong because allowing respondents to make assumptions introduces inaccuracy - effective questions should be clear enough that assumptions aren't necessary. D is wrong because questions in an interview are often deliberately connected, with follow-up questions building on prior answers to probe deeper.

Memory tip: Think of effective questions as a good journalist's tools - neutral (no spin, no bias) and flexible (adapted to the source). If a question pushes someone toward your view (B, C) or operates in a vacuum with no follow-up (D), it's not serving its purpose.

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