Cisco
820-427 · Question #56
820-427 Question #56: Real Exam Question with Answer & Explanation
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Question
Which two statements are true about Key Performance Indicators (KPIs) and Critical Success Factors (CSFs)? (Choose two.)
Options
- AKPIs measure outcomes.
- BCSFs compare planned and actual performance.
- CKPI are the activities which most heavily influence whether performance is strong or weak.
- DCSFs are a cause of a positive or negative result for the company.
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