Cisco
820-427 · Question #45
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Ability to customers to subscribe and receive mobile SMS messages for all service incident status updates for which they are the owner.Service incident ownership assignment rules will be implemented via the company's centralized business rules engine.The system must enable user-generated document publishing via an open source wiki markup language that supports the ability to upload/download for relevancy, value, and collaboration.Ability to access links/URLs, and exchange data with partners in a secure manner over the public internet and over any device.
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