You are proposing a solution to a group that conflicts with a competing intiative of one of the group members. Which audience type does this group member belong to?

Question

Options

• ACritical
• BHostile
• CUninformed
• Dsympathetic

• A
  12% (3)
• B
  80% (20)
• C
  4% (1)
• D
  4% (1)

Explanation

The assessment of different audience types helps to decide how a message should be constructed and presented. The Cisco Business Architect can establish them self as an active participant for the benefit of the customer. Corporate or organizational culture has an impact on the types of audiences in the organization. 1. Generally tend to disagree 2. Have conflicting interests 1. Consider themselves to be more knowledgeable than you 2. Criticize assumption and findings 1. Do not have facts 2. The first time that they hear about a solution 1. Already know you and support the solution 2. Easy to persuade It is common within organizations to have different audience types that will impact decisions. Audience types are factored into conducting a stakeholder analysis and are also considered in the later phases of messaging and executing in the business-led approach.  You can acknowledg Multiple tactics can be employed for interacting with each audience:  Use evidence with critical types e the view of hostile types  Provide facts for uninformed types  Build a bond with sympathetic types  Use effective influencing and communication skills

No community discussion yet for this question.