810-440 · Question #17
Which goal of the business architect in a business architecture engagement is true?
The correct answer is C. Become a trusted advisor to the customer. Benefits of a Business Architecture Approach A business architecture approach is centered on creating value for the customer and their business. The Cisco Business Architect must effectively engage with the customer to gain an understanding of their business. This engagement…
Question
Which goal of the business architect in a business architecture engagement is true?
Exhibit
Options
- ALead post-sales technical support.
- BProvide Cisco specific technology solutions.
- CBecome a trusted advisor to the customer
- DGain experience in developing low-level designs.
How the community answered
(43 responses)- A5% (2)
- B2% (1)
- C93% (40)
Explanation
Benefits of a Business Architecture Approach A business architecture approach is centered on creating value for the customer and their business. The Cisco Business Architect must effectively engage with the customer to gain an understanding of their business. This engagement requires credibility and rapport with business leaders and relevant stakeholders. The Cisco Business Architect works with the customer to co- operatively identify and create the business capabilities and solutions. This activity helps the customer realize their desired business state. Adopting a business architecture approach requires a behavioral change in the way the Cisco Business Architect engages with the customer. The benefits of adopting the business architecture approach addresses what is in it for the customer and what is in it for the Cisco Business Architect. The organization that the Cisco Business Architect is associated with also realizes benefits from a business architecture Ensures that business capabilities and business solutions are aligned with business p What is in it for the customer? Captures and realizes business value from defined business outcomes and long-term business strategy Perceives Cisco as a strategic partner f siness challenges Builds credibility and rapport for the Cisco Business Architect and C What is in it for the Cisco Business Architect? Establishes a long Ensures Cisco relevancy to bu -term relationship with the customer as a trusted advisor siness capabilities and business solutions Preferred partner and vendor status What is in it for the business that the Business Architect is associated with? Competitive advantage -term customer engagement and relationship -selling and upselling opportunities
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