When return on investment is expressed in a business outcomes story, which set of factors should be included?

Financial benefits, such as increased revenue or reduced operational costs, are core to any ROI calculation. Overall business impact covers non-financial but equally important benefits like improved customer satisfaction, which contribute to long-term value. Length of time to realize benefits communicates the timeframe for achieving these benefits, providing crucial context for planning and managing expectations.

Cost savings vs. today is a financial benefit, but 'speed to market' and 'time to implement' are operational metrics or time-related factors, not direct outcomes that define the return on investment in a holistic business outcomes story.

Financial benefits are correct, but 'speed to market' is an operational benefit, and 'competitor revenue displaced' is a specific competitive outcome that might not apply or be measurable in all ROI scenarios, making it less universally applicable for a business outcomes story.

Cost savings is a financial benefit, but 'length of time to implement' is an implementation metric, not an outcome, and 'number of Cisco offerings' is a product-centric metric that does not reflect business value or ROI.