700-805 · Question #47
What is the primary customer value of the Cisco Services Portfolio?
The correct answer is B. Services packages tailored to specific customer needs. Cisco's Services Portfolio delivers value by offering tailored service packages designed around each customer's unique business needs, goals, and IT environment - making option B correct. Option A is incorrect because Cisco's portfolio is not primarily structured around…
Question
What is the primary customer value of the Cisco Services Portfolio?
Options
- AServices priced based on usage
- BServices packages tailored to specific customer needs
- CCustomers can develop their own service offerings
- DOn-call, 24/7 service technicians at all levels
How the community answered
(31 responses)- A6% (2)
- B87% (27)
- C3% (1)
- D3% (1)
Explanation
Cisco's Services Portfolio delivers value by offering tailored service packages designed around each customer's unique business needs, goals, and IT environment - making option B correct. Option A is incorrect because Cisco's portfolio is not primarily structured around usage-based pricing models. Option C is wrong because the portfolio is Cisco-delivered, not a platform for customers to build their own services. Option D is a distractor - while Cisco does offer support services, 24/7 on-call technicians at all levels is not the primary value proposition of the broader portfolio.
Memory tip: Think "B = Bespoke" - Cisco tailors (customizes) service packages to fit each customer, like a suit made to measure rather than off-the-rack.
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