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6211 · Question #30
6211 Question #30: Real Exam Question with Answer & Explanation
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Question
When handling Contact Center Multimedia (CCMM) Email contact, which component logs on to the outbound mailboxes on the Email server and sends out messages such as Auto- acknowledgements, Auto-replies, or Agent composed replies?
Options
- Athe Outbound Campaign Management Tool
- Bthe Outbound Message Handler
- Cthe Inbound Message Handler
- Dthe Rules Engine
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