Avaya
6209 · Question #11
Which statement about Contact Center Multimedia is true?
The correct answer is B. It allows supervisors and contact center administrators to manage multimedia traffic. See the full explanation below for the reasoning.
Question
Which statement about Contact Center Multimedia is true?
Options
- AIt allows SDK for developers to refine Computer Telephony Integration (CTI) applications
- BIt allows supervisors and contact center administrators to manage multimedia traffic
- CIt helps with implementing CTI for installs and browser based web integration
- DIt is used to administer the server and to monitor contact center performance using a browser
How the community answered
(26 responses)- A8% (2)
- B73% (19)
- C4% (1)
- D15% (4)
Community Discussion
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