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6209 · Question #48
6209 Question #48: Real Exam Question with Answer & Explanation
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Question
A customer with Contact Center Multimedia (CCMM) installed needs to create, modify and monitor outbound campaigns. Which CCMM tool, accessed from the Contact Center Management Administration (CCMA) application can provide this functionality?
Options
- AThe Multimedia Contact manager
- BThe Contact Center Multimedia Administrator
- CThe E-mail Manager
- DThe Outbound Campaign management Tool
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