Avaya
6209 · Question #13
6209 Question #13: Real Exam Question with Answer & Explanation
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Question
The customer with Contact Center Multimedia (CCMM) installed and configured does not get emails to agents when logged in on the inbound skillset with AAAD. Which three system parameters can be checked in the CCMM dashboard to troubleshoot this problem? (Choose three).
Options
- AServer Availability
- BCCMM Server performance
- CMailbox status
- DCCMM Contacts by Type
- EMaximum contact wait time
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