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6209 · Question #12

You have completed the co-resident installation including Contact Center Manager Administration (CCMA), Contact Center Manager Server (CCMS) and Communication Control Toolkit (CCT). What action is…

The correct answer is A. Select the standalone CCT installation (Contact Center only) where CCMM is part of the. See the full explanation below for the reasoning.

Question

You have completed the co-resident installation including Contact Center Manager Administration (CCMA), Contact Center Manager Server (CCMS) and Communication Control Toolkit (CCT). What action is required to set the deployment type in the CCT console?

Options

  • ASelect the standalone CCT installation (Contact Center only) where CCMM is part of the
  • BSelect the CCT Installation (Contact Center only) co-resident where CCMM is not part of the
  • CIf CCT is installed co-resident with CCMS, the setting is configured automatically, no action is
  • DSelect the standalone CCT installation (Contact Center or Knowledge Worker) where CCMM

How the community answered

(40 responses)
  • A
    83% (33)
  • B
    5% (2)
  • C
    10% (4)
  • D
    3% (1)

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