You have installed Communication Control Toolkit (CCT) and need to add the CCT server in the Contact Center Administration (CCMA) web interface and associate it to a Contact Center Manager Server (CCMS). After adding the CCT server, you are unable to associate it with the CCMS, what is a problem with this installation?

Question

Accepted Answer

D. Open Queue has not been enabled on the CCMS

Answer

A. No CCT users have been created

Answer

B. The CCT server does not have valid licenses

Answer

C. The CCT server has not been added in CCMA

You have installed Communication Control Toolkit (CCT) and need to add the CCT server in the Contact Center Administration (CCMA) web interface and associate it to a Contact Center Manager Server…

Question

Options

How the community answered

Community Discussion