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6209 · Question #10
6209 Question #10: Real Exam Question with Answer & Explanation
The correct answer is A. Assign the CCMM server as a reporting server for the Contact Center Manager Server. See the full explanation below for the reasoning.
Question
A technician has been asked to generate outbound and multimedia reports based on data stored within the Contact Center Multimedia (CCMM) database. The technician must also access multimedia data sources through the Report Creation Wizard for reporting customization. The CCMM server has been added to the Contact Center Manager Administration (CCMA). Which additional step is required to complete this task?
Options
- AAssign the CCMM server as a reporting server for the Contact Center Manager Server
- BAdd the Communication Control Toolkit (CCT) server to theCCMA
- CAdd the Microsoft Exchange server to the CCMA
- DAssign the CCT server as a reporting server for the CCMS
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