Cisco
600-455 · Question #92
In Cisco Finesse 10.0(x), Which is the last operation a supervisor needs to perform in order to intercept the call?
The correct answer is D. after a supervisor has barged into a call. See the full explanation below for the reasoning.
Question
In Cisco Finesse 10.0(x), Which is the last operation a supervisor needs to perform in order to intercept the call?
Options
- Aafter a supervisor has transferred the call
- Bafter a supervisor has selected a talking agent for monitoring
- Cafter a supervisor has started monitoring a call
- Dafter a supervisor has barged into a call
How the community answered
(46 responses)- A4% (2)
- B9% (4)
- C15% (7)
- D72% (33)
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