Cisco
600-455 · Question #91
Which two system responses are valid if the Cisco UCCE (centralized deployment with remote branches which includes agents, phones and desktops only) and the remote branch lose the public network…
The correct answer is A. The Cisco Finesse server automatically signs the agent out of the system D. The active call that arrived at the local PSTN connection and was answered by agent at that site. See the full explanation below for the reasoning.
Question
Which two system responses are valid if the Cisco UCCE (centralized deployment with remote branches which includes agents, phones and desktops only) and the remote branch lose the public network connection to both of the data centers? (Choose two.)
Options
- AThe Cisco Finesse server automatically signs the agent out of the system
- BThe voice gateway detects the loss of connection to the Cisco Unified CVP call server. The voice
- CAgents continue to have access to historical reports
- DThe active call that arrived at the local PSTN connection and was answered by agent at that site
- EThe voice gateway detects the loss of connection to the Cisco Unified CVP call server. The voice
How the community answered
(66 responses)- A71% (47)
- B9% (6)
- C5% (3)
- E15% (10)
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