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600-455 · Question #8

A Cisco Unified Contact Center Enterprise solution is designed with geographic redundancy for the central controllers (with separate call routers and loggers). If Call Router Side A has device…

The correct answer is B. The Call Router Side A stays active, while Call Router Side B goes idle. C. There is no ability to make ICM configuration changes. See the full explanation below for the reasoning.

Question

A Cisco Unified Contact Center Enterprise solution is designed with geographic redundancy for the central controllers (with separate call routers and loggers). If Call Router Side A has device majority and its Ethernet private network NIC fails, which two events occur? (Choose two.)

Options

  • AThe Call Router Side B stays active, while the Call Router Side A goes idle.
  • BThe Call Router Side A stays active, while Call Router Side B goes idle.
  • CThere is no ability to make ICM configuration changes.
  • DBoth sides go out of service for small period of time, Call Router Side A goes active, and Call
  • EThe system operates as it did prior to failure.

How the community answered

(37 responses)
  • A
    3% (1)
  • B
    84% (31)
  • D
    8% (3)
  • E
    5% (2)

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