Cisco
600-455 · Question #34
Where in the Cisco Unified ICM Logger database are call queuing statistics captured and reported when calls are queued in Cisco Unified Contact Center Enterprise with Cisco Unified IP IVR?
The correct answer is A. Call Type tables. See the full explanation below for the reasoning.
Question
Where in the Cisco Unified ICM Logger database are call queuing statistics captured and reported when calls are queued in Cisco Unified Contact Center Enterprise with Cisco Unified IP IVR?
Options
- ACall Type tables
- BSkill Group tables
- CRoute Call Detail table
- DCall Termination Detail table
How the community answered
(43 responses)- A84% (36)
- B2% (1)
- C9% (4)
- D5% (2)
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