Cisco
600-455 · Question #22
600-455 Question #22: Real Exam Question with Answer & Explanation
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Question
In Cisco Finesse 10.0(x), a supervisor has the capability to Monitor, Intercept, and Barge an agent call. Under which condition can a supervisor successfully intercept the call?
Options
- Aafter a supervisor has started monitoring a call
- Bafter a supervisor has barged into a call
- Cafter a supervisor has selected a talking agent for monitoring
- Dafter a supervisor has conferenced into a call
- Eafter a supervisor has transferred the call
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