Refer to the exhibit. In a Cisco Unified Contact Center Enterprise 10.0 Outbound Option with SIP dialer, you check the status of the Dialer process from Diagnostic Framework Portico. What does the…

Question

Options

• Acustomer instance name
• Btelephony port status
• Cconfigured ports
• Dready ports
• Ereserved ports

• A
  3% (1)
• C
  3% (1)
• D
  94% (32)

Explanation

In the Cisco UCCE Outbound Option SIP Dialer status display within Diagnostic Framework Portico, "R" designates Ready ports - these are SIP dialer ports that are idle and available to place outbound calls, making D correct. Option A (customer instance name) is wrong because instance names appear as alphanumeric identifiers in a different section of the output, not as a single-letter port counter. Option B (telephony port status) is too broad - it describes the overall context of the display, not what the specific "R" value represents. Option C (configured ports) is incorrect because the total configured port count reflects the administrative maximum, typically shown as a separate field (often labeled differently, such as "C" or "Total"). Option E (reserved ports) is wrong because reserved ports are those already committed to a pending call leg but not yet active - a distinct state from "ready."

Memory tip: Think "R = Ready to Ring" - R ports are sitting idle, fully Ready to dial the next customer the moment a campaign task is assigned.

No community discussion yet for this question.