3314 Exam Questions
62 real 3314 exam questions with expert-verified answers and explanations. Page 2 of 2.
- Question #51
If you need to verify the state of the Campaign Manager, Campaign Director, Agent Manager, ActiveMQ and RuleServer processes, which EPM page would you consult?
- Question #52
In Proactive Outreach Manager (POM), which two statements about skill-based pacing are true? (Choose two.)
- Question #53
Proactive Outreach Manager (POM) employs the use of an Agent Script editor. Which two statements accurately represent the usage of this Agent Script editor? (Choose two.)
- Question #54
Which statement with respect to the setup of Proactive Outreach Manager (POM) zones is true?
- Question #55
Which statement best describes the concept of Proactive Outreach Manager (POM) campaigns?
- Question #56
Which two statements about the priority of Proactive Outreach Manager (POM) campaign are true? (Choose two.)
- Question #57
An administrator is configuring a Proactive Outreach Manager system for integration with Workforce Optimization. On which configuration page can this be done?
- Question #58
Which component in Proactive Outreach Manager (POM) is responsible for defining the rules at the address or agent level, and evaluates them before the call attempts?
- Question #59
A PostgreSQL database is being used to support Proactive Outreach Manager (POM). The pg_hba.conf file needs to be changed so that when the system receives a connection request, it...
- Question #60
On a Proactive Outreach Manager (POM) system, agents are automatically assigned to running job tasks. When agents are eligible for multiple jobs, which two parameters determine age...
- Question #61
What are the two ways to deliver Proactive Outreach Manager (POM) scheduled reports? (Choose two.)
- Question #62
What is the purpose of the Operational Database?