Which statement best describes the concept of Proactive Outreach Manager (POM) campaigns?

Question

Options

• AA campaign is a group of agents assigned to a specific job/task.
• BA campaign is a strategy defining when to best contact contacts.
• CA campaign is a collection of customer names, telephone numbers, and e-mail addresses.
• DA campaign is a collection of contact records with contact attributes, a media channel to contact them, and a contact strategy that defines when and how to reach them.

• A
  11% (2)
• B
  6% (1)
• C
  6% (1)
• D
  78% (14)

No community discussion yet for this question.