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3314 · Question #55
3314 Question #55: Real Exam Question with Answer & Explanation
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Question
Which statement best describes the concept of Proactive Outreach Manager (POM) campaigns?
Options
- AA campaign is a group of agents assigned to a specific job/task.
- BA campaign is a strategy defining when to best contact contacts.
- CA campaign is a collection of customer names, telephone numbers, and e-mail addresses.
- DA campaign is a collection of contact records with contact attributes, a media channel to contact them, and a contact strategy that defines when and how to reach them.
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