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Avaya

3312 · Question #16

A customer with Avaya Aura® Contact Center (AACC) wants to create a script using intrinsics. The script will be screened using the 'QUEUED COUNT' intrinsic. Which category of intrinsic is the…

The correct answer is A. Traffic. See the full explanation below for the reasoning.

Question

A customer with Avaya Aura® Contact Center (AACC) wants to create a script using intrinsics. The script will be screened using the 'QUEUED COUNT' intrinsic. Which category of intrinsic is the 'QUEUED COUNT" intrinsic?

Options

  • ATraffic
  • BTime
  • CCall
  • DSkillset

How the community answered

(48 responses)
  • A
    73% (35)
  • B
    6% (3)
  • C
    17% (8)
  • D
    4% (2)

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