Avaya
3312 · Question #72
3312 Question #72: Real Exam Question with Answer & Explanation
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Question
A customer with Avaya Aura® Contact Center (AACC) wants callers, who are waiting to be answered by an agent, to hear a series of three different recorded announcements while they are waiting in the queue. If the customer is still on hold after hearing all three messages, the series of three messages should continue to be repeated until the caller is presented to an agent. Which section of script would accomplish this scenario?
Options
- AASSIGN 1 TO loop_counter_cv
- BASSIGN 1 TO loop_counter_cv
- CASSIGN 1 TO loop_counter_cv
- DSECTION wait_loop
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