Avaya
3312 · Question #76
A supervisor with Avaya Aura® Contact Center (AACC) would like to create a custom Application Display. The data fields available fall into three categories: cumulative, fixed, and instantaneous…
The correct answer is B. Average Answered Delay. See the full explanation below for the reasoning.
Question
A supervisor with Avaya Aura® Contact Center (AACC) would like to create a custom Application Display. The data fields available fall into three categories: cumulative, fixed, and instantaneous. What is an example of a fixed data field?
Options
- AService Level Threshold
- BAverage Answered Delay
- CApplication Name
- DCalls Waiting
How the community answered
(23 responses)- A13% (3)
- B70% (16)
- C4% (1)
- D13% (3)
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