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Avaya

3312 · Question #54

A customer with Avaya Aura® Contact Center (AACC) uses an Event Handler to monitor for unsolicited events and failed responses. Which statement regarding the Event Handler is true?

The correct answer is C. The event handler monitors for music failure. See the full explanation below for the reasoning.

Question

A customer with Avaya Aura® Contact Center (AACC) uses an Event Handler to monitor for unsolicited events and failed responses. Which statement regarding the Event Handler is true?

Options

  • AThe event handler can monitor for excessive Not Ready time.
  • BThe event handler must be the first line on any script.
  • CThe event handler monitors for music failure.
  • DThe event handler, if applied on a primary script, does not need to be re-applied on the

How the community answered

(24 responses)
  • A
    13% (3)
  • B
    4% (1)
  • C
    75% (18)
  • D
    8% (2)

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