Avaya
3312 · Question #15
A customer wants to measure the system-wide Contact Center traffic, not just traffic on an individual skillset or application basis. Which category of intrinsic would provide this information?
The correct answer is D. Time. See the full explanation below for the reasoning.
Question
A customer wants to measure the system-wide Contact Center traffic, not just traffic on an individual skillset or application basis. Which category of intrinsic would provide this information?
Options
- AOpen Queue
- BTraffic
- CCall
- DTime
How the community answered
(44 responses)- A2% (1)
- B9% (4)
- C5% (2)
- D84% (37)
Community Discussion
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