A customer has Elite Call Center package and wants Basic Call Management System (BCMS) for Avaya 3304 Exam reports. Which statement is true about this scenario?

Question

Options

• ABCMS has all the functions Call Management System (CMS) supports but with less capacity.
• BBCMS generates Split Reports and not Skills Reports.
• CBCMS does not support all Call Center Elite features
• DBCMS is only offered for Customers with a Basic Call Center package.

• A
  8% (4)
• B
  12% (6)
• C
  76% (39)
• D
  4% (2)

No community discussion yet for this question.