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3304 · Question #55

Before beginning a customer contact center design, which three design elements are needed? (Choose three)

The correct answer is C. equipment list D. test plan E. customer requirements worksheets. See the full explanation below for the reasoning.

Question

Before beginning a customer contact center design, which three design elements are needed? (Choose three)

Options

  • Anetwork map
  • Bfirmware updates
  • Cequipment list
  • Dtest plan
  • Ecustomer requirements worksheets

How the community answered

(65 responses)
  • A
    12% (8)
  • B
    9% (6)
  • C
    78% (51)

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