Avaya
3304 · Question #39
Which three statements about circular hunt groups are true? (Choose three)
The correct answer is A. The next call to the hunt group is offered to the next station in the members list in a round robin fashion, C. The call distribution is independent of how long stations have been idle. D. The next tall to the hunt group will be routed to the next agent (station) if the previous agent did not. See the full explanation below for the reasoning.
Question
Which three statements about circular hunt groups are true? (Choose three)
Options
- AThe next call to the hunt group is offered to the next station in the members list in a round robin fashion,
- BThe call distribution is dependent of how long stations have been idle.
- CThe call distribution is independent of how long stations have been idle.
- DThe next tall to the hunt group will be routed to the next agent (station) if the previous agent did not
- EThe next call to the hunt-group will be routed to the same agent (station) if that agent did not answer
How the community answered
(42 responses)- A74% (31)
- B19% (8)
- E7% (3)
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