Avaya
3304 · Question #31
The claims department of an insurance company must separate calls by area code. Some groups of agents can only handle calls Item one area code, while other groups of agents can handle multiple a…
The correct answer is A. goto vector 21 @ step 1 if ani = 201 +. See the full explanation below for the reasoning.
Question
The claims department of an insurance company must separate calls by area code. Some groups of agents can only handle calls Item one area code, while other groups of agents can handle multiple a codes. Which group of vector steps would satisfy this requirement?
Options
- Agoto vector 21 @ step 1 if ani = 201 +
- Bgoto vector 21 @ step 1 if ani = 201?
- Cgoto vector 21 @ step 1 if ani = 201
- Dgoto vector 21 @ step 1 if ani = 2?1
How the community answered
(23 responses)- A78% (18)
- B4% (1)
- C4% (1)
- D13% (3)
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