Avaya
3304 · Question #25
Clear Caller info field in the system-parameters-features form is being implemented for a call center that is in the medical industry. Which three options can be set in the field to clear the…
The correct answer is A. leave-ACW B. next-Call D. on-call-release. See the full explanation below for the reasoning.
Question
Clear Caller info field in the system-parameters-features form is being implemented for a call center that is in the medical industry. Which three options can be set in the field to clear the caller's information from the agent's station lay? (Choose three.)
Options
- Aleave-ACW
- Bnext-Call
- Cleave-AUX
- Don-call-release
- Eforced-call
How the community answered
(37 responses)- A81% (30)
- C14% (5)
- E5% (2)
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