300-810 · Question #257
Cisco Unity Connection system is integrated with two Cisco UCM clusters, cluster A and cluster
The correct answer is C. Disable 揊orce All MWIs Off for This Phone System?under Telephony Integrations > Phone. The 'Force All MWIs Off for This Phone System' setting in Cisco Unity Connection under Telephony Integrations > Phone System is a global override that disables all Message Waiting Indicator (MWI) notifications for phones in that phone system integration. If this option is…
Question
Cisco Unity Connection system is integrated with two Cisco UCM clusters, cluster A and cluster
Options
- BEnable 揗essage Count Totals?for cluster B users Playback Message Settings.
- CDisable 揊orce All MWIs Off for This Phone System?under Telephony Integrations > Phone
- DCheck and reseat the RS-232 serial cable connection on the master PIMG/TIMG.
How the community answered
(39 responses)- B8% (3)
- C90% (35)
- D3% (1)
Explanation
The 'Force All MWIs Off for This Phone System' setting in Cisco Unity Connection under Telephony Integrations > Phone System is a global override that disables all Message Waiting Indicator (MWI) notifications for phones in that phone system integration. If this option is enabled, no MWI lights will illuminate on any phones in that cluster regardless of voicemail activity. Disabling this setting restores normal MWI behavior, allowing Unity Connection to send MWI on/off signals to the phones when messages are received or played. This is a common misconfiguration when administrators are troubleshooting MWI issues and inadvertently leave the override enabled.
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