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300-810 · Question #174

An administrator needs to prevent toll fraud on Cisco unity connection. Which action should be taken to accomplish this task?

The correct answer is A. modify the class of restriction. Toll fraud on Cisco Unity Connection is prevented by modifying the Class of Restriction (COR), which controls what types of external calls users can make through the voicemail system.

Cisco Unity Connection

Question

An administrator needs to prevent toll fraud on Cisco unity connection. Which action should be taken to accomplish this task?

Options

  • Amodify the class of restriction
  • Bset up class of restriction in the Cisco IOS Voice Gateway
  • Cset up all restriction tables to prevent calls to the operator
  • Dassign a CSS that does not have calling rights to the caller extension.

How the community answered

(40 responses)
  • A
    95% (38)
  • B
    3% (1)
  • D
    3% (1)

Why each option

Toll fraud on Cisco Unity Connection is prevented by modifying the Class of Restriction (COR), which controls what types of external calls users can make through the voicemail system.

Amodify the class of restrictionCorrect

The Class of Restriction (COR) in Cisco Unity Connection is the built-in mechanism designed specifically to restrict call types (such as long-distance or international) that voicemail users can trigger via transfers or delivery rules. Modifying the COR tables directly on Unity Connection is the correct and supported method to block toll fraud originating from the voicemail system.

Bset up class of restriction in the Cisco IOS Voice Gateway

COR on a Cisco IOS Voice Gateway controls call routing at the gateway level, not within Unity Connection itself, so it does not address toll fraud initiated by the voicemail system.

Cset up all restriction tables to prevent calls to the operator

Restricting calls to the operator is only one narrow category; setting all restriction tables to block the operator does not comprehensively prevent toll fraud to long-distance or international numbers.

Dassign a CSS that does not have calling rights to the caller extension.

Assigning a Calling Search Space (CSS) without calling rights applies to CUCM directory numbers, not to Unity Connection, so it does not control what calls Unity Connection can place.

Concept tested: Cisco Unity Connection Class of Restriction toll fraud prevention

Source: https://www.cisco.com/c/en/us/td/docs/voice_ip_comm/connection/14/administration/guide/b_14cucsag/b_14cucsag_chapter_0101.html

Topics

#Cisco Unity Connection#Toll Fraud Prevention#Class of Restriction#Security

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