300-810 · Question #174
An administrator needs to prevent toll fraud on Cisco unity connection. Which action should be taken to accomplish this task?
The correct answer is A. modify the class of restriction. Toll fraud on Cisco Unity Connection is prevented by modifying the Class of Restriction (COR), which controls what types of external calls users can make through the voicemail system.
Question
An administrator needs to prevent toll fraud on Cisco unity connection. Which action should be taken to accomplish this task?
Options
- Amodify the class of restriction
- Bset up class of restriction in the Cisco IOS Voice Gateway
- Cset up all restriction tables to prevent calls to the operator
- Dassign a CSS that does not have calling rights to the caller extension.
How the community answered
(40 responses)- A95% (38)
- B3% (1)
- D3% (1)
Why each option
Toll fraud on Cisco Unity Connection is prevented by modifying the Class of Restriction (COR), which controls what types of external calls users can make through the voicemail system.
The Class of Restriction (COR) in Cisco Unity Connection is the built-in mechanism designed specifically to restrict call types (such as long-distance or international) that voicemail users can trigger via transfers or delivery rules. Modifying the COR tables directly on Unity Connection is the correct and supported method to block toll fraud originating from the voicemail system.
COR on a Cisco IOS Voice Gateway controls call routing at the gateway level, not within Unity Connection itself, so it does not address toll fraud initiated by the voicemail system.
Restricting calls to the operator is only one narrow category; setting all restriction tables to block the operator does not comprehensively prevent toll fraud to long-distance or international numbers.
Assigning a Calling Search Space (CSS) without calling rights applies to CUCM directory numbers, not to Unity Connection, so it does not control what calls Unity Connection can place.
Concept tested: Cisco Unity Connection Class of Restriction toll fraud prevention
Source: https://www.cisco.com/c/en/us/td/docs/voice_ip_comm/connection/14/administration/guide/b_14cucsag/b_14cucsag_chapter_0101.html
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