What provides device monitoring when integrating Cisco UACA and Cisco UCM?

The correct answer is C. CTI/TAPI. Cisco Unified Attendant Console Advanced (UACA) integrates with Cisco UCM using CTI (Computer Telephony Integration) / TAPI (Telephony Application Programming Interface) for real-time device and line state monitoring. CTI/TAPI allows UACA to monitor the status of phones and…

Application Clients

Question

Options

ASIP
BXMPP
CCTI/TAPI
DAXL

How the community answered

(28 responses)

B
4% (1)
C
93% (26)
D
4% (1)

Explanation

Cisco Unified Attendant Console Advanced (UACA) integrates with Cisco UCM using CTI (Computer Telephony Integration) / TAPI (Telephony Application Programming Interface) for real-time device and line state monitoring. CTI/TAPI allows UACA to monitor the status of phones and lines (on-hook, off-hook, ringing, busy, etc.) in real time, which is essential for an attendant console to accurately display the state of devices and route calls. AXL (Administrative XML Layer) is used for provisioning/administrative queries, SIP is a call signaling protocol, and XMPP is a messaging/presence protocol - none of these provide the real-time device monitoring capability that CTI/TAPI delivers.

Topics

#Cisco UCM Integration#CTI#Attendant Console#Device Monitoring

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