On a Cisco IM and Presence deployment, chat settings are edited, or one or more aliases are added to a chat node, but the changes are not reflected for users. Which service must be restarted for…

The correct answer is B. Cisco XCP Text Conference Manager Service. In Cisco IM and Presence, group chat (multi-user chat) functionality is managed by the Cisco XCP Text Conference Manager Service. XCP (Extensible Communications Platform) is the underlying infrastructure for XMPP-based communications on the IMP server. When chat node aliases…

Cisco Unified IM and Presence

Question

On a Cisco IM and Presence deployment, chat settings are edited, or one or more aliases are added to a chat node, but the changes are not reflected for users. Which service must be restarted for changes to be reflected?

Options

ATFTP Service
BCisco XCP Text Conference Manager Service
CIM and Presence Manager Service
DUser Management Service

How the community answered

(45 responses)

A
4% (2)
B
93% (42)
D
2% (1)

Explanation

In Cisco IM and Presence, group chat (multi-user chat) functionality is managed by the Cisco XCP Text Conference Manager Service. XCP (Extensible Communications Platform) is the underlying infrastructure for XMPP-based communications on the IMP server. When chat node aliases are added or chat room/node settings are modified, the XCP Text Conference Manager must be restarted to pick up and apply those configuration changes. Without restarting this service, the running process continues to use its cached configuration. The TFTP Service handles device firmware/config files, the User Management Service handles user sync, and the IM and Presence Manager Service is a more general service - none of these are specifically responsible for chat node/alias configurations.

Topics

#Cisco IM&P Services#Service Management#Chat Configuration

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