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300-810 · Question #236

300-810 Question #236: Real Exam Question with Answer & Explanation

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Cisco Unity Connection

Question

A collaboration engineer is troubleshooting MWI issues with Cisco Unity Connection and Cisco UCM. Users report that MWI lights do not work when a new message is received. After doing a packet capture, the engineer notices that Unity Connection sends a SIP Notify to Cisco UCM for MWI. Cisco UCM responds with a SIP 503 Service Unavailable message. Which action resolves the issue?

Options

  • AConfigure the SIP server list on the Cisco Unity Connection port group to match the Cisco UCM
  • BAssign the proper voicemail profile to the directory numbers on Cisco UCM.
  • CUncheck "Send Message Counts" on the phone system settings on Cisco Unity Connection.
  • DUncheck "Accept unsolicited notifications" on the SIP trunk security profile.

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Topics

#MWI Troubleshooting#Cisco Unity Connection Configuration#SIP Notifies#UCM Integration
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