Refer to the exhibit. An administrator troubleshoots push notifications, and Cisco TAC requests the trace files from the cluster. From which location should the files be collected?

The correct answer is B. /var/log/active/cm/trace/ccmpns/log4j/. Push notification functionality in CUCM is handled by the Cisco Cloud Mobile and Remote Access (CMAS) Push Notification Service (PNS). The trace files for this service are stored at /var/log/active/cm/trace/ccmpns/log4j/ on the CUCM node. The directory name 'ccmpns' directly corr

Cisco Unified IM and Presence and Cloud Messaging

Question

Exhibit

Options

A/var/log/active/imp/trace/cmas/log4j
B/var/log/active/cm/trace/ccmpns/log4j/
C/var/log/active/cm/trace/cmas/log4J/
D/var/log/active/cm/trace/ccm/log4j/

How the community answered

(14 responses)

B
86% (12)
C
7% (1)
D
7% (1)

Explanation

Push notification functionality in CUCM is handled by the Cisco Cloud Mobile and Remote Access (CMAS) Push Notification Service (PNS). The trace files for this service are stored at /var/log/active/cm/trace/ccmpns/log4j/ on the CUCM node. The directory name 'ccmpns' directly corresponds to the push notification service component. Option A uses 'imp' (IM and Presence path, wrong server). Option C misspells the directory as 'cmas' and uses incorrect capitalization. Option D points to the core call processing (ccm) trace directory, which is unrelated to push notifications.

Topics

#Push Notifications#Trace Files#Troubleshooting#Log Locations

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