300-810 Question #308: Real Exam Question with Answer & Explanation

Question

An engineer is notified that the Apple Push Notification Service fails to work when an instant message is sent to a remote worker by using Mobile and Remote Access for Cisco Jabber registration in an environment that uses Cisco UCM. Apple Push Notification Service is a newly deployed feature that has never worked for Mobile and Remote Access users, but it works for on- premises registered users. Which two actions must be performed to allow notifications to be sent to the remote workers? (Choose two.)

Options

• ARestart all the Cisco Expressway-E nodes in the cluster.
• BRestart all the Cisco Expressway-C nodes in the cluster.
• CRefresh the Cisco UCM Administration servers from Cisco Expressway-E and restart all the nodes
• DRefresh the Cisco UCM Administration servers from Cisco Expressway-C and restart all the nodes
• ERestart the Cisco Tomcat service on all the Cisco UCM servers in the cluster.

Explanation

For Apple Push Notification Service to work for Mobile and Remote Access users, the Expressway-C must synchronize with the Cisco UCM servers to obtain updated user information. After refreshing the UCM data on Expressway-C, all Expressway nodes in the cluster must be restarted to apply the changes, ensuring that remote users can receive push notifications.

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