Refer to the exhibit. Cisco Unity Connection and Cisco Unified Communications Manager are integrated by using SCCP. The Voice Mail Ports are registered. Users report that calls fail when forwarded…

Question

Exhibit

Options

• AThe call forward and call pickup settings do not have a CSS on Forward All.
• BThe Voice Mail Port partition on the CSS of the phone is missing.
• CThe Voice Mail Pilot is not configured with a CSS that contains the INTERNAL_PT.
• DThe CSS on the Voice Mail Pilot is missing partitions for user phones.

• A
  6% (2)
• B
  3% (1)
• C
  75% (24)
• D
  16% (5)

Explanation

The CSS on the Voice Mail Pilot should include partitions containing user phones and also the partition you set up for the voice mail pilot number. Here we can see the voice mail pilot is using the Null CSS which means the voice mail pilot can only reach numbers that are in the Null partition, ie directory numbers that have not been assigned a partition. Clearly the Hunt Pilot number (which is used for presenting the call to Unity Cnx ) is assoaited with a partition, ie INTERNAL_PT. So, in the above config the voice mail pilot would never be able to reach the Hunt Pilot number unless you gave the voice mail pilot a CSS that contained the INTERNAL_PT

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